AI Integration & Automation
AI, wired into the workflows that run your business.
FORFIS connects AI agents to your CRM, email, support, documents, calls and internal systems — automating repetitive work without replacing the tools you already use.
Start with one workflow
Keep humans in control
Scale only what works
Trusted by forward-thinking teams
Integration Ecosystem
Works with the systems you already use.
No rip-and-replace. We connect AI to the tools your team already relies on.
HubSpot
Contacts, details, marketing
Salesforce
Accounts, opportunities
Pipedrive
Deals, pipeline, activities
Slack
Channels, messages
Google Workspace
Gmail, Drive, Calendar, Docs
Microsoft 365
Outlook, Teams, SharePoint
Zendesk
Tickets, customers, support
WhatsApp
Customer messages, alerts
Shopify
Orders, products, customers
Stripe
Transactions, subscriptions
SAP
Orders, inventory, financial
Custom APIs
Connect to your systems
We start with one expensive workflow - then scale what works.Less risk. Faster results. A clear path to real business impact.
Why AI Projects Stall
AI tools are easy. Making them work inside a business isn't.
Most AI initiatives break down at the workflow level — where systems, people and decisions have to work together.
Disconnected Systems
Data lives across CRM, inboxes, spreadsheets and internal tools.
Manual Handoffs
People still copy, classify, check and forward information between systems.
AI Without Ownership
Teams test tools, but nobody owns monitoring, exceptions or improvement.
Automation Without Trust
One wrong reply or broken workflow is enough for the team to stop using it.
Capabilities
Everything required to make automation work.
One core offer — AI Workflow Integration — supported by the capabilities that make it reliable, scalable and useful.
Delivery Process
From bottleneck to production.
We do not start with an AI transformation. We start with one expensive workflow.
- 01
Workflow Audit
Find the repetitive work, costs and failure points.
- 02
Integration Map
Define systems, data sources and permissions.
- 03
Pilot
Automate one workflow with clear success criteria.
- 04
Human Review & QA
Test edge cases and approval logic in real conditions.
- 05
Production
Deploy the workflow into daily operations.
- 06
Scale
Expand into new workflows once the first proves value.
Industry Adaptation
AI built around your industry
The same automation logic — adjusted to your workflows, data and compliance needs.
E-Commerce
Jet Hunter
Jet Hunter automates private aviation bookings using live aircraft availability and dynamic pricing. For non-standard inquiries, an AI triage layer extracts intent, budget, urgency and route, prepares a grounded response and sends the request directly to the right sales manager.
-46%
Inquiry Response Time
+24%
Inquiry-to-Booking Conversion
-31%
Manual Triage Load
Finance
Media Guarant
Media Guarant protects high-volume P2P transactions through an escrow infrastructure. An AI anomaly agent cross-references postbacks, clicks and transaction patterns to identify coordinated fraud clusters and give support teams better context before escalation.
-18%
Undetected Fraud Patterns
+26%
Anomaly Detection Coverage
-14%
False Support Escalations
E-Commerce
Vodacom
Vodacom already automates recurring water orders and demand forecasting. An AI shipment exception agent monitors live courier data, identifies delivery risks before a window is missed and triggers proactive customer communication through existing channels.
-33%
Missed Delivery Windows
+21%
Proactive Rescheduling
-24%
Delivery Support Tickets
Aviation / HR
Pilot Freelancer
Pilot Freelancer is an international aviation hiring infrastructure that transforms fragmented workflows into a structured compliance system. The digitisation of verification and contract workflows reduces hiring latency and regulatory exposure, enabling operators to scale up without increasing operational overhead.
-39%
Verification Time
+22%
Compliance Match Accuracy
-27%
Compliance Escalations
Manufacturing
泰达五金
Tàidá Wǔjīn handles international RFQs across email, Alibaba and WeChat. An AI inquiry agent translates each request, extracts product, volume, target price and deadline, routes it to the right product manager and prepares a quote using real pricing and MOQ data.
-54%
RFQ Response Avg. Time
+27%
RFQ-to-Quote Conversion
-33%
Misrouted Inquiries
Healthcare
Virelia Care
A private clinic network uses AI to identify patients with a higher risk of missing appointments. The system adapts reminder timing, collects basic intake through WhatsApp or SMS before the visit and helps the clinic use appointment capacity more efficiently.
-31%
Patient No-Shows
+24%
Pre-Visit Intake Completion
-18%
Appointment Overrun
Proptech
Keeply.AI
The platform turns free-form tenant maintenance requests into structured, actionable tasks. AI identifies the issue and urgency, matches the request with the right contractor and automatically prioritizes emergencies such as leaks or heating failures.
-48%
Time to Assign Vendor
+22%
First-Time Fix Rate
-29%
Emergency Misclassification
Manufacturing
SupplyGuard
An AI quality agent processes supplier inspection reports across Excel, PDF and scanned documents. It structures measurements, checks them against drawing tolerances and detects supplier-level quality trends before they become larger production issues.
-36%
Undetected Quality Deviations
+28%
Inspection Throughput
-21%
Time to Flag Supplier Trends
Operating Model
AI handles the routine. Our operators handle the exceptions.
Choose the level of control and support that fits your workflow.
AI Only
Turn on automation and let AI handle the routine work.
Recommended
Fully Managed AI Operations
Our operators run, monitor and continuously improve your workflows.
AI + Human Review
Keep a human in the loop for confidence and control.
- Automated actionsExecute workflows across your tools
- Basic monitoringTrack activity and performance
- Internal ownershipManaged by your team
- Operator supportExperts handle edge cases
- QA & tuningOngoing performance tuning
- Monitoring & escalationFast oversight and escalation
- Approval queueReview and approve key actions
- Exception handlingHumans handle edge cases
- Safer rolloutBuild trust as you scale
No human review included
Maximum performance and peace of mind
Most teams start here
Security & Control
Built for control, not blind automation.
We design AI integrations with security, transparency and human oversight from day one — so you can automate with confidence.
Human approval
Keep people in the loop where it matters.
Secure by design
Your data stays within your environment.
Full traceability
See every action and decision.
AI Readiness
Not every workflow should be automated.
We analyze your processes to find where AI creates real value — and where it doesn't.
Real potential
Find the processes with the biggest ROI.
Know the risks
Identify exceptions and limitations.
Data readiness
Check data quality and availability.
Clear next steps
Get a prioritized recommendation.
Ready for a Pilot
84/100
Good pilot candidate
This workflow has high potential for automation. It's repetitive, data is available and the business impact is significant.
Volume
How often the work occurs
4/5
Repeatability
How consistent the process is
5/5
Data availability
Quality and accessibility of data
4/5
Business impact
Value if automated
5/5
Risk / exceptions
Complexity and edge cases
3/5
Your Project in MinutesAI becomes a layer, not another tool.
It connects your data, systems and actions - with human review where needed.
Connects your existing tools
Works with your CRM, support, ERP and more.
Automates work end-to-end
From intake to action, across your systems.
Keeps humans in control
Approval points, clear logic, full transparency.
Answers You NeedFrequently Asked Questions
Clear and direct answers to the most common questions about working with Forfis.
No. We integrate AI into the systems your team already uses — CRM, email, support tools, ERP, internal databases and custom APIs.
Yes. If your system exposes an API, database or another usable integration point, we can usually connect it to the workflow.
The workflow can pause, request human approval or route the case to your team instead of taking an automatic action.
Yes. Approval points can be added wherever the cost of an incorrect action is too high.
We define access, permissions and data boundaries around the workflow and keep only the systems and information required for the task in scope.
Either your team can own it, or Forfis can monitor, maintain and optimize it through Managed AI Operations.
Yes. Our managed model can combine automated workflows with human review and exception handling.
We define measurable criteria before the pilot — typically time saved, response speed, manual workload, error rate, throughput or conversion.
Ready to StartShow Us the Workflow You Want to Fix
Tell us what's repetitive, slow or expensive. We'll help you understand where AI fits — and where it doesn't.
- Workflow Review
Identify the bottleneck and where automation can create value.
- Integration Direction
Understand which systems, data and actions need to connect.
- Clear Next Step
Leave with a practical recommendation for a pilot — not a generic AI pitch.
Step 1 of 3
Who are you?
Your name
Work email
Phone
Company